Robert Mitchell (MBA), Sr. Global Product Manager – Global Commercial Development Coagulation, CSL Behring GmbH
My family and I are very thankful and appreciative for the professionalism, friendship and outstanding service provided to us by Mrs. Stephanie Steen of Steen Relocation Service.
Upon arriving in Marburg, we were in need of someone with local knowledge and contacts within the community to assist with ensuring a smooth transition from the United States.
The first few weeks involved some challenges with a larger relocation firm; hence we requested to have a more local contact to assist us. After our first meeting with Mrs. Steen, we felt that she was the resource we needed.
During our meeting, Mrs. Steen listened to our needs, provided us with information about Marburg and outlined a plan of action to assist my family with registration requirements at local immigration offices, interaction with the tax office, identification of housing options based on our requirements, identification of schooling needs, integration training, banking support, involvement in social gatherings with other expatriates, etc.; everything that would be needed to become a productive member of the German community.
Based on our experience, we believe the reason we were able to adapt so quickly to living in Marburg is because of Mrs. Steen was the sole point of contact within her company and demonstrated on numerous occasions the importance of having a professional that understands and has strong ties in the local community.
I would highly recommend any family relocating to the Hessen region to contact Mrs. Stephanie Steen, you and your family will be pleased with the peace of mind you will feel with her at your side.

David Trillo, Asset Planner - MPT AT- EUROPE, Henkel AG & Co. KGaA:
"Without all your professional and human work, I would be lost. I have no doubt about it. So I can only say good words for your work. And if I need to evaluate it, I would give a 10 (in Spain the marks are from 1 to 10, and 10 is the best). And I also want to add that my friends were also really impressed about your work and delighted with your recommendations! So really positive feedback."

Dr. Pedro Diaz Kraus, Global Head HSE and Manuf. Coordination Novartis OTC:
Dear Stephanie, Thank you so much for all your help these past weeks. You made our move so much easier! Your professionalism was very much appreciated.

Dr. Yu-Jiang Liu, Novartis Vaccines GmbH:
I could not resist writing to thank you again for everything that you have helped me with during my stay in Marburg for the past six months. Your help with expert local knowledge and professional dedication has been so important to me that I could not imagine how I might have managed without it.

Thomas Ferber, HRM Novartis Vacchines and Diagnostics, Marburg:
"Frau Steen unterstützt uns in allen Fragen des Reloction-Service mit großem Engagement und hoher Flexibilität. Vor allem die Fähigkeit, sich auf die individuellen Bedürfnisse der einzelnen zu betreuenden Mitarbeiter und diesen ein anerkannter und gerne in Anspruch genommener Ansprechpartner zu sein, möchten wir an dieser Stelle hervorheben."

Alyssa Nemes:
"Last year when we moved from the USA abroad for the first time, we were worried we would have difficulty adapting to a lifestyle in a new country. Stephanie relieved us of all of our worries. She was there for us even before we arrived. Arranging everything - the packing and shipping of our belongings, finding a wonderful interim home for us, helping us to find a German language teacher who suited us perfectly, and ultimately helping us permanently settle in a home we love.
"Even now, anytime we have a question or concern, she is only a phone call away. She didn't only provide these basic needs though; her full service assistance went much further. We learned from Stephanie how to integrate - as she provided us with the help we needed to become residents of Germany, obtain driving licenses, find a car, and car and health insurance. Her array of contacts for all our needs was extensive and everyone who she sent us to was thoroughly helpful, and a pleasure!
"She even provided us with ideas for fun, dining, and where we could participate in hobbies that we like. The best service she gave us though is her kindness and understanding, she has also become a wonderful friend. Many thanks to her for everything; we could not have done it with out her help!"

Serge and Kate:
"It is pretty rare to find someone who will literally drop everything she is doing to come help someone she barely knows feel at home. Stephanie went out of her way countless times during not only our info trip finding us a wonderful apartment and getting to know the locals but also during our first several weeks here in Wetzlar like cooking us our first meal while unpacking and letting us borrow her husband for two full days of shopping! We feel so at home here already thanks to her! She is the definition of going "above and beyond" for someone! Thanks so much for everything!!!"